Privacy Policy

1. Introduction

DrDDS Marketing Systems ("we," "our," or "us") operates https://drdds.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, and phone number when you submit our contact form or request a strategy session.
• Practice Information: Practice name, practice type (solo or DSO), number of locations, and revenue range when you apply for a diagnostic call.
• Communications: Messages or questions you send us through our contact form or AI assistant.
• Usage Data: Information about how you use our website, including pages visited, time spent, and referring URLs (collected via analytics tools).

We do not collect Protected Health Information (PHI). Our website is a marketing and lead generation platform. We do not collect, store, or process any patient health records or clinical data.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls
• Send you information about our services that you have requested
• Send follow-up communications related to your inquiry (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and abuse

4. Communications and SMS

By submitting our contact form, you consent to receive communications from DrDDS Marketing Systems via email and SMS/text message. These communications may include:

• Confirmation of your inquiry
• Follow-up messages related to your strategy session request
• Educational content about dental marketing
• Information about our services

CAN-SPAM Compliance: All marketing emails include an unsubscribe link. You may opt out at any time by clicking "Unsubscribe" in any email or by contacting us at [email protected].

TCPA Compliance: By providing your phone number, you consent to receive SMS/text messages from DrDDS Marketing Systems. Message and data rates may apply. You may opt out at any time by replying STOP to any text message.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• GoHighLevel (GHL): Our CRM and marketing automation platform. Your contact information is stored in GHL to manage our communications with you. GHL is HIPAA-compliant and we maintain a Business Associate Agreement (BAA) with GHL.
• Analytics Providers: We use analytics tools (such as Google Analytics) to understand website usage. These tools may collect anonymized usage data.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal process.

6. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data transmission, secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may control cookie settings through your browser. Disabling cookies may affect some website functionality. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of marketing communications at any time.
• California Residents (CCPA): You have the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: